FAQ

We offer personalized walks of 20, 30-45, or 60 minutes, depending on your pet’s needs and your preferences.

Yes! We provide personalized visits for cats, including feeding, water changes, cleaning their litter box, and playtime or interaction based on the cat’s preferences.

Yes, you can select the time that best fits your pet’s routine. We always strive to adjust to the preferences indicated by the owners.

We ensure every pet enjoys a calm and responsible walk. We use secure leashes, avoid dangerous areas, and closely monitor their well-being at all times

After each walk, we send photos and videos via WhatsApp so you can see how your pet is doing. We’ll also notify you immediately if there’s any issue.

- Cancellations with at least one day’s notice: no charge. - Same-day cancellations: $5 fee. - If we arrive and your pet isn’t available: the full price of the visit will be charged.

We do our best to accommodate last-minute requests, as long as our schedule allows it.

We can arrange special times depending on availability, with an additional cost of $5 for services outside our regular hours. Our hours are from 8:00 a.m. to 7:00 p.m.